
Since General Motors started its 60-day money-back guarantee last September 14, 2009, they have already sold 150,000 vehicles. With this kind of volume, only has used the 60-day money-back guarantee. According to GM Of those 150,000 buyers, only about 100 have opted into the money-back program and only one of those 100 has returned a vehicle.
“Out of hundreds of thousands, the people who’ve selected the 60-day guarantee were in the hundreds,” Lutz told Automotive News. “We have had one substantiated return of a vehicle.”
The lone return was on a Chevrolet Corvette, and the buyer’s reason for returning the car is because he opted for a manual transmission, but soon became…
















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